Privacy Policy

At Jasadam Trading Ltd, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, request our services, or interact with us in any way.

By using our website at https://jasadam.co.ke or engaging our transport and logistics services, you agree to the practices outlined in this policy.

Who We Are

Jasadam Trading Ltd is a transport and logistics company providing reliable road transport and cross-border freight services across Kenya and East Africa. Our website serves as a platform for sharing information about our services, receiving enquiries, and communicating with our customers.

Information We Collect

When you contact us, request a quotation, book our services, or use our website, we may collect information such as your name, company details, email address, telephone number, delivery information, and any other details necessary to provide our services. We also collect certain technical information, including your IP address, browser type, and website usage data, to help improve our website’s performance and security.

If comments are enabled on our website, we collect the information provided in the comment form together with your IP address and browser details to assist with spam detection. Where applicable, an anonymized version of your email address may be shared with the Gravatar service to display your profile image alongside approved comments.

How We Use Your Information

The information we collect helps us respond to enquiries, prepare quotations, manage transport bookings, deliver our services, process payments, communicate with customers, improve our website, and comply with applicable legal and regulatory requirements. We use your information only for legitimate business purposes and never sell or rent your personal data.

Cookies and Website Technology

Our website uses cookies to improve your browsing experience and enhance website functionality. Cookies help us remember your preferences, analyse website traffic, and maintain secure login sessions where applicable. You may choose to disable cookies through your browser settings, although doing so may affect certain features of the website.

If you have an account on our website, cookies may also be used to remember your login details and display preferences. Similarly, if you leave a comment, you may choose to save your details for future convenience.

Media and Embedded Content

If you upload images to our website, we recommend removing embedded location data before uploading, as visitors may be able to download images and extract that information.

Some pages may include content from third-party websites, such as videos, maps, or social media feeds. These websites may collect information about your interaction with their content in accordance with their own privacy policies, over which Jasadam Trading Ltd has no control.

Sharing of Information

We only share personal information where it is necessary to provide our services or where we are legally required to do so. This may include trusted logistics partners, payment providers, insurers, technology service providers, or government and regulatory authorities. Any information shared is limited to what is reasonably necessary for the intended purpose.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfil contractual obligations, comply with legal requirements, or resolve disputes. Website comments may be retained indefinitely to facilitate moderation and future interactions. Registered users may access, update, or delete their personal information at any time, except where certain information must be retained for administrative or legal reasons.

Your Rights

You have the right to request access to the personal information we hold about you, request corrections where information is inaccurate, and, where permitted by law, request the deletion of your personal data. You may also object to certain processing activities or withdraw consent where applicable. Requests relating to your personal information can be made using the contact details provided below.

Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or loss. While we continually work to maintain secure systems, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website functionality. Any updates will be published on this page, and the revised version will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Jasadam Trading Ltd
Website: https://jasadam.co.ke
Email: info@jasadam.co.ke
Phone: +254 717 126935